Quick Keypoints
- Collects and categorizes customer feedback submissions easily.
- Allows users to upvote feature requests on public boards.
- Tracks roadmap schedules and publishes release changelogs.
- Connects with Salesforce, HubSpot, Jira, and Slack platforms.
What is Canny?
Customer feedback boards and product roadmaps helper.
Canny is a feedback tracking platform that gathers user feature requests to organize roadmaps and release updates.
Who Needs Canny?
Product owners, marketing managers, and customer support directors.
Primary Use Cases
- Streamlining team workflows, task assignments, and calendar scheduling.
- Summarizing long documents, meetings, and research papers.
- Analyzing data and tracking project progress metrics.
Important Features
- Feedback Boards: Custom feedback boards to coordinate customer requests.
- AI Autopilot: Automatically categorizes user posts and summarizes feedback threads.
- Public Roadmaps: Keep users updated on what features are planned or in development.
Current Updates About Canny
- Transitioned to a usage-based pricing model based on tracked users, offering unlimited Autopilot AI credits.
- Current Version: v3.0
Alternatives to Canny
If you want to check similar software, these alternative tools offer comparative features:
Pricing Plans
| Plan | Price |
|---|---|
| FreeBasic feedback boards for up to 25 tracked users. | $0/mo |
| ProScaling tiers for 100+ tracked users, Jira/Linear integrations, and automations. | $99/mo |
| BusinessDesigned for 5,000+ tracked users, offering SSO and CRM integrations. | Custom |
Editorial Verification
Independent Testing
This review was audited under our 5-Pillar Testing Framework: Output Quality, UI/UX Ease, Pricing Transparency, Feature Depth, and Support.
Read Our Review Methodology →Explore Related Productivity & PM Tools
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