Quick Keypoints
- Builds custom AI chatbots trained on site links, files, and text databases.
- Embeds widgets on any webpage with a simple copy-paste script tag.
- Supports automated lead capture forms and customer email collection.
- Integrates with Slack, WhatsApp, HubSpot, and Zapier pipelines.
What is Chatbase?
Custom AI chatbot builder for websites and customer support.
Chatbase is a popular B2B chatbot platform that builds custom ChatGPT-like assistants trained on user content. It provides analytics, custom prompts, API access, and multiple integrations to support sales and customer service.
Who Needs Chatbase?
Customer support agents, sales operations teams, and startup founders.
Primary Use Cases
- Adding a 24/7 client support agent to an e-commerce storefront.
- Training a chatbot on internal manuals for employee quick-answers.
- Automating sales lead collection on landing page conversion points.
Important Features
- Embed Widget: Responsive bubble widget custom-branded for your website.
- Lead Capture: Collect user details directly inside chat logs.
- Analytics: Detailed analytics tracking user questions and bot accuracy.
Current Updates About Chatbase
Chatbase integrated advanced lead qualification routing, prompting bots to qualify leads and trigger CRM webhooks.
Editorial Rating
4.8 / 5.0
Pricing Plans
| Plan | Price |
|---|---|
| Free Plan1 chatbot, 50 message credits/mo, basic custom styling | $0/mo |
| Hobby Plan1 chatbot, 500 message credits/mo, custom styling options | $40/mo |
| Standard Plan2 chatbots, 4000 message credits/mo, API access, custom domains | $150/mo |