Quick Keypoints
- Unifies customer research, survey feedback, and study planning.
- Features the DIVE AI pipeline to enrich user session insights.
- Runs AI-moderated video interviews to log user test sessions.
- Aggregates support tickets, chat logs, and surveys dynamically.
What is reOS?
AI customer research and feedback operating system.
reOS is an operating system for the customer research lifecycle that automates interview moderation and feedback analysis.
Who Needs reOS?
UX researchers, product managers, and customer success teams.
Primary Use Cases
- Streamlining team workflows, task assignments, and calendar scheduling.
- Summarizing long documents, meetings, and research papers.
- Analyzing data and tracking project progress metrics.
Important Features
- DIVE Pipeline: Decode, improve, validate, and enrich feedback logs.
- AI Interviewer: Moderates live user prototype test sessions automatically.
- Omnichannel Ingestion: Compiles feedback files from Intercom, email, and surveys.
Current Updates About reOS
- reOS integrated native transcription search tools for video session archives
- Current Version: reOS DIVE v1.0
Editorial Rating
4.7 / 5.0
Pricing Plans
| Plan | Price |
|---|---|
| EnterpriseUnlimited research studies, DIVE analysis pipeline, custom team workspaces | Custom |