Quick Keypoints
- Unifies customer research, survey feedback, and study planning.
- Features the DIVE AI pipeline to enrich user session insights.
- Runs AI-moderated video interviews to log user test sessions.
- Aggregates support tickets, chat logs, and surveys dynamically.
What is reOS?
AI customer research and feedback operating system.
reOS is an operating system for the customer research lifecycle that automates interview moderation and feedback analysis.
Who Needs reOS?
UX researchers, product managers, and customer success teams.
Primary Use Cases
- Streamlining team workflows, task assignments, and calendar scheduling.
- Summarizing long documents, meetings, and research papers.
- Analyzing data and tracking project progress metrics.
Important Features
- DIVE Pipeline: Decode, improve, validate, and enrich feedback logs.
- AI Interviewer: Moderates live user prototype test sessions automatically.
- Omnichannel Ingestion: Compiles feedback files from Intercom, email, and surveys.
Current Updates About reOS
- Enhanced AI interview summaries and added calendar integrations to streamline recruiting.
- Current Version: v2.0
Pricing Plans
| Plan | Price |
|---|---|
| FreeFree tier for small projects supporting unlimited viewers and basic AI tools. | $0 |
| ResearcherIncludes 3 seats and usage credits for customer research lifecycle management. | $49/mo |
| TeamSupports up to 15 seats and higher usage credits for growing research teams. | $199/mo |
Editorial Verification
Independent Testing
This review was audited under our 5-Pillar Testing Framework: Output Quality, UI/UX Ease, Pricing Transparency, Feature Depth, and Support.
Read Our Review Methodology →Explore Related Productivity & PM Tools
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