Chatbots & LLMs
Freemium
Botmaker
Multi-channel conversational customer support and sales chatbot suite.
Quick Keypoints
- Integrates customer service across 20+ channels including WhatsApp.
- Provides a unified agent dashboard with audio-video call triggers.
- Features AI Co-pilot drafting response recommendations for agents.
- Intuitive drag-and-drop conversational behavior flow builder.
What is Botmaker?
Multi-channel conversational customer support and sales chatbot suite.
Botmaker is an omnichannel conversational AI platform that automates customer service, user onboarding, and sales. It unifies operations across WhatsApp, Slack, and web chat into a single live console, complete with agent recommendations and click-to-call escalations.
Who Needs Botmaker?
Customer support managers, sales operations teams, and mid-market commerce teams.
Primary Use Cases
- Drafting professional emails, articles, and marketing copy.
- Getting instant answers to complex research questions and learning new topics.
- Brainstorming creative ideas, outlines, and content strategies.
Important Features
- Omnichannel Desk: Answer client messages from WhatsApp, Instagram, and web chat in one queue.
- Co-pilot Drafts: AI-generated response recommendations based on historical customer tickets.
- Visual Flow Builder: Structure bot responses, logic rules, and routing conditions without code.
Current Updates About Botmaker
- Botmaker rolled out native WhatsApp template approvals directly within the messaging workspace.
- Current Version: Botmaker OS v2.3
Editorial Rating
4.7 / 5.0
Pricing Plans
| Plan | Price |
|---|---|
| Free TierUp to 300 monthly conversations, 10 agent seats, unlimited bots | $0 |
| StandardUp to 3,000 conversations, priority API channels, advanced analytics | $149/mo |