Quick Keypoints
- Builds custom AI chatbots trained on site links, files, and text databases.
- Embeds widgets on any webpage with a simple copy-paste script tag.
- Supports automated lead capture forms and customer email collection.
- Integrates with Slack, WhatsApp, HubSpot, and Zapier pipelines.
What is Chatbase?
Custom AI chatbot builder for websites and customer support.
Chatbase is a popular B2B chatbot platform that builds custom ChatGPT-like assistants trained on user content. It provides analytics, custom prompts, API access, and multiple integrations to support sales and customer service.
Who Needs Chatbase?
Customer support agents, sales operations teams, and startup founders.
Primary Use Cases
- Adding a 24/7 client support agent to an e-commerce storefront.
- Training a chatbot on internal manuals for employee quick-answers.
- Automating sales lead collection on landing page conversion points.
Important Features
- Embed Widget: Responsive bubble widget custom-branded for your website.
- Lead Capture: Collect user details directly inside chat logs.
- Analytics: Detailed analytics tracking user questions and bot accuracy.
Current Updates About Chatbase
- Chatbase released its public API (v2) with streaming support, custom form widgets, and integration with third-party tools like Stripe and Calendly.
- Current Version: v2.0
Pricing Plans
| Plan | Price |
|---|---|
| FreeIncludes 50 message credits per month, 1 chatbot, and basic integrations. | $0/mo |
| HobbyIncludes 500 message credits per month, 1 chatbot, and 2 team seats. | $32/mo |
| StandardIncludes 4,000 message credits per month, 2 chatbots, 3 seats, and full API access. | $120/mo |
| ProIncludes 15,000 message credits per month, 3 chatbots, 5 seats, and advanced integrations. | $400/mo |
Editorial Verification
Independent Testing
This review was audited under our 5-Pillar Testing Framework: Output Quality, UI/UX Ease, Pricing Transparency, Feature Depth, and Support.
Read Our Review Methodology →Explore Related Customer Service Tools
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